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Lender/Servicer Contact List

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  • Brazos Higher Education
    • Service Corporation, Inc. (Austin Office)
    • PO Box 14445
    • Austin, TX 78761

    • Service Corporation, Inc. (Waco Office)
    • P.O. Box 13008
    • Waco, TX 76703
    • www.bhesc.org
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  • Higher Education Services Corp
    • 4381 West Green Oaks Blvd, Suite 200
    • Arlington, TX 76016-4452

    • Mail Payments to:
    • PO Box 678511
    • Dallas, TX 75267-5811

    Hours of Operation: Monday-Friday 8:00am-7:00pm CT

  • Higher Education Student Assistance Authority
    • PO Box 545
    • Trenton, NJ 08652-0548

    • Mail Payments to:
    • NJCLASS - HESAA
    • PO Box 547
    • Trenton, NJ 07101-4961
    • www.hesaa.org
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  • IDAPP
  • Indiana Secondary Market
  • Iowa Student Loan
    • 6805 Vista Drive
    • Des Moines, IA 50266

    • Mail Payments to:
    • PO Box 659701
    • West Des Moines IA 50265-0970
    • Phone: 800-243-7552
    • Fax: 515-223-9535

    Hours of Operation: Monday-Thursday 8:00am-8:00pm CT, Friday 8:00am-5:00pm CT

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  • Navient (Direct Loans and FFELP Loans owned by the U.S. Department of Education)
    • Navient
    • U.S. Department of Education Loan Servicing
    • PO Box 9635
    • Wilkes-Barre, PA 18773-9635

    • Mail Payments to:
    • Navient
    • U.S. Department of Education Loan Servicing
    • PO Box 740351
    • Atlanta, GA. 30374-0351
    • www.navient.com
    • Phone: 800-722-1300
    • Fax: 866-266-0178

    Hours of Operation: 8:00am-9:00pm ET (Monday – Thursday); 8:00am-8:00pm ET (Friday)

  • Navient (FFELP & HEAL Loans owned by a third-party lender)
    • Navient
    • PO Box 99500
    • Wilkes-Barre, PA 18773-9555

    • Mail Payments to:
    • Navient
    • PO Box 9533
    • Wilkes-Barre, PA 18773-9533
    • www.navient.com
    • Phone: 888-272-5543
    • Fax: 800-443-9723

    Hours of Operation: 8:00am-9:00pm ET (Monday – Thursday); 8:00am-8:00pm ET (Friday)

  • Navient (Private Loans originated by Sallie Mae prior to October 2014 with a 16-digit loan number beginning with the number 5)
    • Navient
    • PO Box 9640
    • Wilkes-Barre, PA 18773-9640

    • Mail Payments to:
    • Navient
    • PO Box 13611
    • Philadelphia, PA 19101-3611
    • www.navient.com
    • Phone: 888-272-5543
    • Fax: 800-443-9723

    Hours of Operation: 8:00am-9:00pm ET (Monday – Thursday); 8:00am-8:00pm ET (Friday)

  • Nellie Mae (Sallie Mae Servicing)
  • Nelnet (FFEL Servicing)
    • PO Box 82561
    • Lincoln, NE 68501-2561

    • Mail payment to address on your billing statement.
    • www.nelnet.com
  • Nelnet (Direct Servicing)
    • PO Box 82565
    • Lincoln, NE 68501-2565

    • Mail Payments to:
    • PO Box 740283
    • Atlanta, GA 30374-0283
    • www.nelnet.com

    Hours of Operation: 24 hours a day, 7 days a week

  • New York State Higher Edu Services (HESC)
    • Firstmark Services
    • PO Box 82522
    • Lincoln, NE. 68501-2522

    • Mail Payment to:
    • Attn: Private Loans
    • PO Box 2977
    • Omaha, NE. 68103-2977
    • www.hesc.ny.gov
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  • OSLA Servicing
    • PO Box 18475
    • Oklahoma City, OK 73154-0475

    • Mail Payments to:
    • US Department of Education
    • PO Box 530278
    • Atlanta, GA. 30353-0278
    • www.osla.org

    For FFELP loans login to www.osla.org for payment info

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  • Sallie Mae/SLMA (Private Loans originated October 2014 and later)
    • Sallie Mae
    • PO Box 3319
    • Wilmington, DE 19804-4319

    • Mail Payments to:
    • Sallie Mae
    • PO Box 8459
    • Philadelphia, PA 19101-8459
    • www.salliemae.com
    • Phone: 888-272-5543
    • Fax: 800-443-9723

    Hours of Operation: 8:00am-9:00pm ET (Monday – Thursday); 8:00am-8:00pm ET (Friday)

  • Student Assistance Foundation
  • Student Loan Corp (The)
    • PO Box 92902
    • Rochester, NY 14692
    • Phone: 800-967-2400
  • Student Loan Finance Corporation
    • Phone: 800-592-1270
    • Fax: 605-622-4464
    • TDD: 800-645-1606
    • Email: loans@slfc.com
  • Student Loan Funding (Serviced by Sallie Mae)
  • SunTrust Education Loans
  • SUNY Student Loan Service Center
    • 5 University Place
    • Rensselaer, NY 12144-3440

    • Mail Payments to:
    • PO Box 610
    • Albany, NY. 12201-0610
    • slsc.albany.edu
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  • Texas Guaranteed Student Loan Corp
    • PO Box 83100
    • Round Rock, TX 78683-3100

    • call for payment mailing address
    • www.tgslc.org
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  • VSAC (FFEL & Private Servicing)
    • PO Box 999
    • Winooski, VT 05404

    • Mail Payments to:
    • PO Box 7501
    • Bennington, VT 05201-7501
    • www.vsac.org

    Hours of Operation: 8:00am-6:00pm ET (Monday – Thursday); 8:00am-4:30pm ET (Friday)

  • VSAC Federal Loans
    • 10 East Allen Street/PO Box 2000
    • Winooski, VT 05404

    • Mail Payments to:
    • PO Box 530815
    • Atlanta, GA 30353-0815
    • www.vsacFederalLoans.org
    • Phone: 800-798-8722 or 800-655-4050
    • TDD: 800-281-3341 or 802-654-3766
    • Fax: 802-654-3777
    • Email: fedinfo@vsac.org
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